NEW CONNECTION

Your Guide to Our New Connection Policy

Getting a new internet connection should be simple, and our updated policy is designed to make the process as easy and clear as possible. We’ve laid out all the key details so you know exactly what to expect.

Local Technicians for Faster Service

Say goodbye to long waits. We've assigned dedicated technicians to specific areas. When you provide your address, we'll dispatch a local technician or field manager directly to you. This ensures a faster and higher-quality installation experience.

Important: Router Purchase

Please note that our office does not sell or purchase routers. You are responsible for buying your own router from the market or any electronics store.

Expert Tip: For the best performance on our network, we highly recommend purchasing an XPON router.

Transparent Wiring Costs

To keep things transparent, the cost for fiber optic wire is ₹25 per meter. This charge covers the wire itself and nothing more.

No Hidden Fees: Free Installation Accessories

We believe in straightforward pricing. That's why essential accessories, including the patch cord (the yellow cable), and other necessary installation materials are provided by our office completely free of charge. You will not incur any additional fees for these items.

Device Activation and Installation

Once you have purchased the necessary wire and your device, bring them to our office for activation and professional installation. Our team will handle the setup, ensuring your connection is live and working perfectly.

Direct Contact for Support

For any questions or concerns, please contact our official office helpline. To ensure reliable support and clear communication, we cannot accept calls or messages on technicians' personal numbers.

Office Helpline: 📞 03072504706

Ready to get started? We look forward to providing you with fast, reliable internet service!